Testimonials

Brandi,

We got the floor finished and it is great!!!!!!  Thank you so much for all your help.  We are passing your company on to our friends.  Again thank you so much, we love our floor!!!

Pam M.

Pam M. from IL

Hi Carisa,
 

Just to let you know I received the flooring yesterday without any issues, the packing was substantial and everything looks fine. 

Also thank you for keeping me updated during the process. I was worried about making a purchase of this size over the internet,but you put my worries to rest and I thank you .I will be telling family,friends and co-workers about your company and will give it and you the highest praise for customer service.
 

Thanks.
Tom G.      

Tom G.

Just a note to tell you that I thoroughly enjoyed working with Flooring Market. 

The personal service (talking to a knowledgeable person) was refreshing; sending samples was prompt; and the Konecto product is beautiful.
 
I am confident that if you keep up the current high level of service and having the quality of products available, you will be the "go to" place for flooring of excellent quality.
 
Anna P.
Delavan, WI

Anna P. from WI.

 Dear Flooring Market,
 
I couldn`t be happier with my decision to purchase my new vinyl flooring
 from you. I did my homework, and was extremely satisfied to use an
 authorized Konecto dealer to purchase my flooring. I am on a tight budget
 and your pricing, service, and quality cannot be beat.
 
As a novice do-it-yourselfer, I highly recommend this product and Flooring
Market. Your service was fast, professional, and well within my budget.
Shipping was fast and my order arrived without any damage.
 
I`ve included some photos of my living room remodel so you can see how
beautiful the floor came out.
 
Thank you, and I will definitely be ordering from you again!

Lori F.

 Konecto - Sierra Plank Collection

Lori F.

Pamela H. from NV

Brandi,

Here are some photos of our Konecto flooring that we installed.

Thanks,

Brad O.

Durand, WI

Brad O. from WI.

Hallo –  

About one year ago I purchased Konecto Vinyl Planks from you for a house we were remodeling - it turned out wonderful!  I had chosen the MIST color, because I love the gray rather than the typical brown flooring……just gorgeous!!

Everyone who steps into our house for the first time looks around with their mouths open!!  I would love to send you some photos to put on your website – it has to be seen to be appreciated!!  Everyone thinks the floor is  expensive driftwood – and they are amazed when I tell them it’s vinyl!!  Easy to take care of and clean….yeah!!

Besides that – your customer service was great – and the price couldn’t be beat!! 

Thanks,

Ginny E

Bakersfield, CA

Ginny E. from CA

Natalie,

Received my rug last Friday and absolutely love it. Thanks so much for all your help and for a buying experience!

Jodi I.

Jodi I.

Carisa,

We completed the project and we sure are pleased with this flooring, it has exceded our expectations. It really was easy to install and we are amazed at how many people have thought it was a hardwood floor.

Thank you again, we are 100% satisfied. You and your company exceded our expectations also and we are recommending you to everyone. I must admit I was reluctant to order off the internet and it`s wonderful to know that there are still honest companies out there.

Nanette A.

Nanette A.

Thank you for the efficient service. Your company supplied me with the best price. I am a satisfied customer and should I need flooring in the future will deal with you again and recommend you to my friends. Thanks again.

Patricia D.

Patricia D.

Dear Carisa,

We received our flooring on Wednesday of last week. It is beautiful and we are very pleased. One plank in one box was damaged, but I don`t think that is bad considering the size of the shipment. I want to thank you for all your help. You folks are very professional and it was a pleasure doing business with you. We were hesitant to buy from an online retailer, particularly given the size of the order, but you professional approach and attention to our needs sold us. It aslo helped to know that you folks were BBB members. My wife and I actually started laying flooring over the weekend.  We had some startup woes, primarily with layout, but I`m sure we will get better as time goes on.

Thank you again for your professional approach and service to our needs. We will highly recommend you folks to anyone we come across who needs flooring.

Best regards,

Michael F.

Michael F.

Robert,

I was searching for a flooring product for my basement and could not use wood because there a decent amount of moisture in our basement and there is a propensity for flooding. After searching my local flooring company the Konecto product seemed to be a perfect fit. The product was priced at $3.68 psf with no shipping option and state tax. i did a quick search and found several suppliers and settled on your company after speaking with you sales people.

I don`t recall the last time I complimented a company on their service. Your website was fairly easy to navigate and got me to the product. I picked up the phone and made the call - your sales people were informed and professional - and it was delivered as ordered and quickly.

David H.

David H.

Brandi,

Thank`s for the great service, I just unloaded the flooring. We are planning to install for the customer tonight and tomorrow so they can have there kitchen for the holiday.

Thanks,

Corey C.

Visalia, CA

Corey C. from CA

From the first time I called FLOORINGMARKET.COM I experienced great customer service! Since I had never purchased flooring on-line and didn`t have much info on Konecto flooring...I had many many question sand Lance answered them all! From the first to the last phone call and all the calls in between Lance was GREAT! He was so informative, patient, understanding....a perfect gentlemen. It was a pleasure doing
business with him. Everything was as he said it would be from beginning to end!
Thanks Lance!
 
Lisa B
Marlton, NJ
Konecto-Prestige

Lisa B.

Brandi,

I am sending you pictures of my new flooring which was purchased from Flooring Market. I absolutely love my new floors! Taking care of them is very easy; I just dry mop or light wet mop once/week for a beautiful clean floor! The color, cherry autumn, is very rich and warm. I am so glad I found your website and will definitely recommend you to my friends for their flooring needs. The entire process from ordering, delivery and our installation went very smoothly.
Thank you, Flooring Market! 
Sincerely,

Bev C.

Bev C.

Brandi,

We installed the flooring and it exceeds our expectations! We are happy with the product and your exceptional service...thank you so much!

Ron M.

Ron M from MD

Brandi & Lance,

We received our order and we were VERY pleased with your service and delivery. We will definitely use your company again and give your name to our family and friends. We choose the Mannington Adura LOCnGO Essex Oak and the floor is beautiful!! Thanks again for your help and the big savings we received. Also, thanks for the great job in packing and shipping the boxes!!

Tom & Susan

Tom & Susan

Hey Robert,

I got the flooring and I am almost finished installing it myself. It looks and feels great, my inlaws had Pergo professionally installed and you can feel the edges, this stuff (Konecto) is nice and smooth.

Chris W.

Chris W

The Konecto flooring I purchased from you was absolutely the right choice. This has got to be the best option available today for a basement application. From start to finish, 800 square feet went down in about 5 hours. This included 3 rooms and 3 closets.

Great stuff to work with and the look is awesome!

Robert R.

Robert R

Hi Brandi,

Just wanted to let you know that the floor is absolutely beautiful!!!...kind of like driftwood.  The planks were so easy to install and the variation of color is fantastic!  It has such a nice wax like shine that contributes to it looking so real.  It has light tan sort of sandy color with light to deep streaks of taupe/grey and the graingin is so real we can`t believe that it is not!  My husband who is a carpenter and very meticulous about things being straight, said that there was barely any waste because the planks were so precise so he didn`t have to do much trimming...also you can barely see any seams between the planks, they are so tight!!  The floor just opens and lightens up the room and gives it a feel of a beach house.  The photo on the internet does not do it justice!  Another thing is that it is not noisey at all when you walk on it!  I am so happy that my whole family loves it too!!!  Even my husband who was so skeptical!  We love coming into this family room!!

Sincerely,

Regina C.

Regina C.

Thank you to Brandi for the nice letter regarding my recent flooring purchase with you.  We are pleased with not only the delivery of the product but the quality of the flooring and the ease of ordering plus your pricing.  Your pricing beats out all other locations we checked for our flooring needs.  As of yet,  we do not have it installed; our son-in-law is a rehabber and will be doing the construction hopefully before end of summer.  I told him I wanted it finished before the holiday family gathering!  I will refer my friends and family to your site for future business.  Thank you!

Bev C. from MO 

Bev C

Hi Carisa!

Just a note to let you know I received my lovely rugs today!  Thank you so much for all of your follow through...and for your concern and care!

Diane 

Diane

Brandi,

Your operation is impressive thus far.  Natalie is a real asset.  You website adds credibility for those not familiar with your company.  Thanks a million for the service you`ve provided.

Ron M. from Maryland

Ron M.

Brandi,

The flooring arrived yesterday...Thanks so much for your help.  It looks really nice...can`t wait to get in put down.  Thanks again.

Amber D from FL.

Amber D. from FL.

Natalie,

Great Service.  Love the prudoct and the results. Definitely recommend Flooring Market to friends and us again!

Bon & Dan G.

Quick-Step Country Collection, Color: U1015 Hickory Amber

Bon & Dan G

Brandi,

We are very pleased with how the end poduct turned out.  It feels great underfoot  and people cannot belive how good it looks.

Regards,

Norman & Lynn S.
From GA

   Konecto Prestige Collection, Color: Sunset #80010

Norman & Lynn S

Hi Robert,

Thank you so much for your effort on my behalf, I really appreciate it.  The customer service you and your collegues provide has been outstanding and I will wholeheartedly recommend your store [website] to my friends!

Best Regards

Daniel R.

Daniel R.

Robert,

At last the wood flooring is down in my study and it looks great!  Thanks for working with me on this project!

Blessings,
Lucinda W.

Lucinda W.

To Whom It May Concern:

We recently made the purchase of our Shaw flooring from you and we could not be happier.  The delivery to the warehouse was made in a timely fashion and my husband had no problem retrieving the order.  We were so happy that we decided to refer you to our family for their upcoming flooring purchase.  Thank you for your assistance with our purchase and hopefully with my family member`s purchase as well.

Kindly,
Shaun V.

Shaun V.

The lady named Brandi was a wonderful example of what a great employee is and should be.  In fact all of the ladies [Brandi and Carisa] I spoke to were patient and enthusiastic about the product they are selling.  The two ladies I spoke too are great salespeople who most likely sway the final decision when it comes to purchasing the flooring.  I felt that this was a family business as they were both so positive and paced their speech in such a way that I felt reassured that my credit card was in safe hands.  Please make them aware of the great job that they are doing, whomever is the big boss should realize that these two ladies are the reason that your business is thriving.  You need not listen to their calls as they are so positive but should instead reward them financially for the excellent work that they are doing.  They deserve to be honored.  Many thanks, I look forward to my lovely floor.

Susan P.

Susan P. from WV

Natalie,

  Quite amazingly the delivery was before noon the day after I ordered.  Wish I had known about your company before.  Likely will hear from us again.  Thank you again for the GREAT service.

Best regards,  Mark F.

Mark F.

Hi Natalie,

My order was received 3 days after it was placed.  I couldn`t believe it.  Aslo, Natalie was very helpful, courteous, and professional!

Thanks,

Hazel D.

Hazel D.

Dear Natalie:

We appreciate your sending us a thank you for purchasing our flooring from you.  The service, price, and delivery was excellent.  My husband put the flooring down and it looks great.  He had no problems putting it down.  Following the directions is very important.

Thank you for the great service!

Ronald A. from PA

Ronald A. from PA

We purchased Mannington Lynnhaven Maple flooring for our kitchen remodel and it has turned out beautifully! The price was almost half what the local store wanted for the same product.  Shipping was prompt with no damage.  We are extremely pleased!

Thank You!

Donna S.

Donna S.

Robert,

We just wanted to write you a quick email thanking you for your great service and great product!  We started on the flooring around 9 a.m. today, Saturday,  and got done laying approx. 600 sf. by about 10 p.m.  It went very well adn teh floor is absolutely beautiful!  Thanks again, we are very pleased with the Konecto product!

Jan D. from Indiana

Jan D. from Indiana

Brandi,

Your company saved me well over $2500.00 in materials based on local brick and mortar stores.  The shipping was reasonable, on time and coordinated very well by the freight company.  We will be looking at using your services again next January for our kitchen.  Everything was easy, well explained, timely and, most importantly, still high quality.  Here are a couple of photos of our new floor.  If I can be of further assistance, please let me know.  Thanks again!

David C. from Wisconsin

David C. from Wisconsin

Hi Brandi,

The flooring came yesterday.  All appears to be in excellent shape and all seems to be in order.  Thank you for you prompt and professional service!

Meryl B.

Meryl B.

I worked with Brandi and Lance when deciding on my flooring purchase.  Both were knowledgeable about the product, willing to answer any question, friendly - great customer service!  The product arrived in great shape and I saved money!  I would definitely do business with you again and I would recommend you to my freinds and family!

Kathleen B.

Kathleen B.

Just wanted you guys and Lance to know it was a great experience.  Got my floors today in record time.  Also the delivery people you use give detailed emails that were great.  Had bought from someone else before and they are a far cry from you guys.  Thanks for the great service.  I will recommend you guys and your prices are great.

Thanks,

Tara B. for Arkansas

Tara B. from Arkansas

You Guys are Good!

I just wanted to take a minute and thank you for your excellent service.  I called before ordering just to talk to a real person and was instantly put at ease with a very freindly and knowledgeable response.  I placed the order on a Tuesday and it was delivered to my driveway at 9 a.m on Friday morning and every box of tile was in perfect condition.

Great price, Great service, Great experience.  I am glad that I found you!

Thanks Again,

John S.

John S.

Hi Lance,

Deb from Canada

Lance,

The Konecto flooring that I purchased from you last month was just installed a week ago.  Not only was it shipped for free in record time, I saved a little over $330.00 with the Internet purchase.  The floor is beautiful and i am so pleased.  I will definitely order from you again when I decide to replace the flooring in other rooms of my house.

Linda from Danville, PA

Linda from Danville, PA

Brandi ~

I wanted to let you know that we received our flooring this morning - just as we had hoped!!  Thank you so much for all of your help in coordinating this order and the precise delivery time.  It worked out beautifully, and we love the product.  We have laid 1/2 of it and LOVE it!!!

Thanks Again~

Marion from Vermont

Marion from Vermont

Thank you so much for the prompt and courteous service.  My flooring arrived today and we are very happy!!!

Jennine from Washington DC

Jennine from Washington DC

Hi Robert,

This is a long overdue email, but one I promised I would send.  There are very  few manufacturers/businesses that I thought deserve an AWESOME review and promised to do one and failed.  However, our experience with you, Flooring Market and delivery was absolutely wonderful, I feel compelled.

We were a little leery of buying flooring over the internet.  We did our homework, found the flooring - but at those retail prices, there was no way.  Then we find you site and couldn`t believe the prices.  Again, still a little leery and ignorant of freight delivery.  In the end this has been a wonderful experience.  When you tell your customers that their floors will be delivered in 2 weeks, you are not kidding, they are delivered in 2 weeks!!  As far as delivery, Roadway was AWESOME!!  I thought the delivery was going to be the hard part, they were just as personable as you Robert, I wouldn`t let that stop a persective customer one bit!

What got me the most, you didn`t toss us to the side once we purchased and received the floors.  You TAKE THE TIME to answer our silly questions and provided useful tips and recommendations.

By the way, we FINALLY got the kitchen and family room done - and the floors are BEAUTIFUL!!!  At retail prices, we couldn`t afford to even do a bathroom, but thanks to Flooring Market and Robert - I`m getting a majority of my entire floor done!

Robert, I `m spreading the word.  I only wish that there were more companies such as yours to do business wtih.  We will be doing business with you again!!

Thank You!

Joanne

Joanne

Robert:

Thank you for all of your help with our floor order; the final product turned out great!  The vinyl plank product has a great look and the color is exactly what we wanted.  We couldn`t have done it without all of your help, I must have called you a hundred times and you always answered me patiently.  I was pleasantly shocked with how quickly you were able to get the product to us, allowing us to meet out project deadline.

Many Thanks,

Bethany from Chicago, IL

Bethany from Chicago, IL

Robert,

Just wanted to thank you for making this an extremely painless and memorable experience. I discovered your site while trying to search for Shaw laminate products and was lured by the lowest prices for the same as compared to any one out there. While being in California, I was initially skeptical of the entire flooring order being shipped here since many of the folks here told me to buy it locally rather than ordering over the web.

But, one phone call to your place, and I was convinced that I was doing the right thing by buying the laminate flooring from your place. By allowing me pick up the local Shaw warehouse, it made me skip all the shipping and handling fees, which would have been a whole lot in my case.

Again, I would like to thank you for all your help. I have already recommended many of my friends and colleagues your website..

Thanks
Tushar (Fremont, California)

Tushar from California

Tom & Debbi from California

Ralph and Kathy P. from Pennsylvania

Robert and Brandi,

I want to thank you for all your help regarding my Mannington
laminate. Brandi, you were so helpful in making sure I received my
flooring when you said I would. These days, it is hard to find a
business that really cares about their customers. Robert, you were
more than helpful with my order. I am so glad I found you while
browsing the internet, and will refer you to anyone and everyone.

Ellen from Ohio

Ellen from Ohio

You asked for comments on our recent purchase.  Here they come!

We recently had an estimate to have our floors re-done in our basement.  Labor and everything came to over $7500.  The flooring and floater pad totaled over $4200 of that amount.  Being die-hard do-it-yourselfers, we did not like this.  I started searching the web for prices for Shaw Beacon Hill Beveled Laminate.  When Robert quoted me a price of $2.17 sq. ft. we were happier than pigs in slop.  However, we didn’t immediately submit an order.  We checked out Flooring Market, took a short vacation, and maybe 10-14 days later, called in our 1100 sq. ft. order.  The price had jumped to $2.49 sq. ft., but, Robert honored the lower price!  We saved over $1400!  I thank the Lord for letting me find your wonderful wholesale flooring site.  I have referred you to my niece and best friend.  I will refer you to anyone who comes across my path that is looking for flooring!

Thanks guys. I`ll be placing my order for a molding track, T-molding and Reducer Strip in the next few days.  

Patsy from Virginia

Patsy from Virginia

Hi, I am attaching a picture of the konecto flooring I recently installed.  It turned out beautifully! I was very happy with the product and in dealing with your company.  I would recommend you to anyone who asked....Thank you so much!

Jeanne from Maryland

Jeanne from Maryland

Hi Brandi;

    I just finished the Konecto install that we purchased from you at the end of last month.  It only took about 14 hours to install 550 sqft, and we did multiple closets and a bathroon, all continous without threshold stips.  It looks wonderful and I really had no problems with the install.  Thanks again for so strongly recommending the Konecto, we are thrilled with it!

Jamie from Wisconsin

Jamie D from Wisconsin

Brandi,
Thanks so much for your help.  Again, I am thrilled that we found you and
your company.  Your customer service has been so far superior over every
other place we called or visited.  Being so excited about the experience and
great value, I have told the story at least 3-4 times since we got off the
phone yesterday.  Like I said, I`ll do what I can to spread the word here in
Minnesota!

Mike from Minnesota

Mike from Minnesota

Dear Brandi,

Thought I`d drop you a line and tell you how pleased I am with the way this all happened. We had one minor communication problem that I`m sure was the result of your company having an educational meeting of which you warned me about. This was my first online purchase and talking to you made me feel like you were family. After our last talk I made contact with the trucking company and they informed me of the truck arrival time in our little town of Cadiz. I met the truck and the driver was so kind he said what ever worked for me was fine for him. The pallet was shrink wrapped and all the boxes looked like they just left the factory. He helped me with the loading into my pickup truck and I`ll bet we parted company in ten minutes.

I have layed the floor in our kitchen and it is all done and looks great, a little hard on my old knees. I can`t believe how easy this was and know I saved a lot of money.

I would like to thank you personally for your help with this order and will be happy to keep your company in mind for any of our future flooring needs. Hope this note put a smile on your face because you have put one on mine.

Thank you
Jerry C. from Kentucky

Jerry C. from Kentucky

Robert:

We wanted to let you know about our experience with ordering via Internet and dealings with your company has been a much enjoyable experience!  Ordering,and receiving the product went smoothly.  Quality of the Scandian flooring was high and installation was easy.  The only problem we had was having proper installation instructions in the boxes.  We had to call the Scandian company direct to get the recommend installation instructions.   We recommend that you put the installation instruction on you Internet site. We will recommend your company to local contractors!

Phil & Pat L. from Kentucky

Pete F. from Minnesota

We were very pleased with our entire experience recently
purchasing our new flooring from Flooring Market.
Everyone we spoke with on the telephone and in person in
Rochelle was very friendly and helpful.  

We were also extremely happy with the cost.  Even with our drive to
Rochelle to pick up the flooring ourselves (our choice),
we were able to save more than HALF of what the same
flooring would`ve cost us locally.

We chose the Konecto
Prestige flooring in the Traditional color and it is
beautiful.  Even though it is a vinyl floor, everyone who
has seen it thinks it is a real wood floor.  I have
referred several friends to you, and when we need flooring
in the future, Flooring Market will be our first stop.
Thanks!
Mary R. from Iowa

Mary R. from Iowa

Gene J. from Missouri

Robert,

Just happened to be browesing the web and wanted to drop you a quick note.

I purchased a couple thousand square feet of your Scandian Brazilian
Chestnut for my home here in Ohio.

All I can say is "WOW"!!!

Absolutely gorgeous - installed it myself, went in smooth as silk, no gaps,
no warps, snug as can be. Even have had folks ask me who the professionals
were that put it in.

The natural color and beauty is like nothing we`ve ever seen, or our guests
who often ask what type of wood it is - they love it. Has held up extremely
well - the coating put on by the manufacturer is outstanding.

I wish you the best this Holiday season, and again, many thanks for a great
customer experience from the initial contact with you all the way through to
delivery, the quality of the product provided, and your responsiveness to my
follow up questions.

When my brother-in-law updates his floors, you`ll be receiving a call.

Again, many thanks.

Doug W. from Ohio

Doug W. from Ohio

Michael and Daniela from New York

H.L. from California

Michelle from Michigan

Robert,
The Konecto flooring arrived in Santa Maria yesterday & Joe picked up
half of it this morning, and is on his way home as I write with the
other half. I peeked in one of the boxes and as you may remember I was
not able to see a sample when I ordered, so I was a little unsure of
the color. Well, I just love it! I know I made the right choice. Thank
you so much for all your assistance with the whole process.

I can hardly wait until we are ready to install it (lots to do
beforehand, a minor "remodel" with removing things, adding things,
painting, etc... all before the flooring goes down)

Thanks again & have a wonderful day.

Becky & Joe
California

Becky & Joe from California

Robert,
Thanks for the return call
I received the delivery on Tuesday.
Thanks for the great deal
Dennis
New York

Dennis from New York

Our Shaw flooring arrived today and I want to thank you for all your help in getting our order placed and delivered.  It was great doing business with you.
Eugenia
Colorado

Eugenia from Colorado

I just wanted to let you know that I was VERY pleased to get my shipment from Shaw today, only two days after my order….AMAZING!
If you can keep your prices low and service high, I will definitely be placing more orders.
Dave
Pennsylvania

Dave from Pennsylvania

Thanks Robert!  Great Customer Service...........I will definitely be a repeat customer and will send my clients your way as well!!
Matt
Michigan

Matt from Michigan

Wow! you are awesome!!! great customer service!! I am going to recommend you guys to everyone I know!!!
Kevin
North Carolina

Kevin from North Carolina

Robert....Thanks for the prompt delivery of my order. It arrived one week after we spoke being delivered to Santa Monica, California. It was installed today, 11/08/06 , and looks terrific!
Leonard
California

Leonard from California

Hi Robert,

Just wanted to say THANKS!!! The floor was delivered at the end of the day
the morning before it was scheduled to be installed. Making me even more
nervous, the guy laying the sealant told me the floor HAD to be put down
within 24 hours of the sealant that was already down with no shipment in
sight. Luckily, it came through. The Reddaway driver unloaded it all for
me on one big palette without me asking.

Great product, great service, great price! I`m your biggest fan right now.
I`ve been through a long, messed up remodel, so believe me, it`s nice when
things go perfectly!

Joan

P.S. The Mannington floor looks wonderful!

Joan from California